You don't want a stranger in your house during a water emergency. That's why every technician we send is IICRC-certified and trained to treat your home the way they'd treat their own. We're based at 810 N Market St, and we respond throughout Wilmington, from Trolley Square to Hilltop and every neighborhood in between.
A live dispatcher picks up, day or night. You won't get a call center in another state or a voicemail box. The person on the phone gets a certified technician moving toward your address as soon as one is available.
Our technicians hold IICRC WRT and ASD certifications, and our crew is trained specifically in basement and crawlspace drying, a frequent need in Wilmington's older housing stock. Every truck carries Dri-Eaz Revolution LGR dehumidifiers, Velo PRO air movers, and FLIR thermal imaging cameras, so hidden moisture inside your walls, ceilings, and basements gets found, not guessed at. You can verify our IICRC credentials at iicrc.org before any work begins.
You shouldn't have to manage a claim and a flooded house at the same time. We log every moisture reading and photograph every step, in the format your adjuster expects, and we bill your carrier directly.
If our drying work doesn't meet ANSI/IICRC S500-2021 standards, we redo it at no cost to you. You'll always get a written estimate before any work begins, and we'll explain exactly what we're doing and why at every step.
Have a question before you call? Reach us anytime at (302) 267-7950 or visit our contact page.